Q & A
DO YOU HAVE A MINIMUM?
We do a have a minimum based on season and day of the week. Summer weekends minimums are $4,000 food and beverage minimum. Weekdays and weekends between October and April have a $2,000 minimum. Appetizer only service has a $20 food and beverage minimum per guest.
WHY DO YOU HAVE A MINIMUM?
We are a boutique, full-service catering company. We do no more than two events per week to give the proper attention to the planning and detail required to execute events thoughtfully. The minimum helps us to ensure our time is compensated for site visits, rental coordination, preparation and day-of execution. There is no additional fee for our on-site Chef, kitchen staff, and Event Manager.
HOW DO I BOOK?
You'll select your menu and provide a 50% deposit to create a booking with us. We are happy to provide guidance and recommendations based on your needs, and even create off-menu items just for your event - just fill out a request for a proposal to get started.
CAN I TRY MENU ITEMS?
We offer limited tastings for wedding clients that require a $25 fee per person, which is applied to your balance when you book. You’ll select 4-6 menu items you are interested in trying.
WHAT HAPPENS BETWEEN BOOKING AND THE DAY OF THE EVENT?
6-8 weeks prior, we’ll take a walkthrough of your venue to go over your vision and timeline. Your Account Manager will call you 2 weeks in advance of your event to confirm your guest count and details. This give us enough time to source ingredients and make any other arrangements that rely on your guest count. You can increase your number of guests after this deadline for an additional cost, but you won't be able to decrease it. Your final payment is due 3 days ahead of your event.
WHAT IF I HAVE UNEXPECTED CHANGES?
If you make a cancellation less than 30 days prior to your event, your 50% deposit will be forfeited; if less than 14 days, you will be responsible for 100% of the agreement.
WHAT IS THE PRICE DIFFERENCE BETWEEN BUFFET, PLATED, AND FAMILY STYLE?
The difference in cost typically involves an increase in labor as more staff are required and can sometimes involve different rental needs. We provide the necessary platters and serving bowls at no additional cost.
WHAT TYPES OF LINENS, GLASSWARE, PLATES, AND FLATWARE DO YOU PROVIDE?
WHAT IS THE PRICE OF RENTALS?
We are partnered with local rental companies who provide standard and speciality rentals. There are tons of options for furniture, linens, place settings, table decor, etc. Prices vary based on selections you choose. The setting below is $5.50 per person plus a delivery fee of $60. The delivery fee may increase if you need after-hours pickup or if your venue is out fo the delivery range. We do not markup rental prices from regular prices when we coordinate them.
A typical place setting:
White Salad Plate (usually not included for buffet service)
White China Dinner Plate
White China Dessert Plate
Polyester Linen Napkin
Hammered Silver Salad Fork
Hammered Silver Dinner Fork
Hammered Silver Dinner Knife
Hammered Silver Dessert Fork
WHAT IS YOUR POLICY/PRICE ON CLEANUP?
Our staff will set linens, place settings, and bus china and serving ware, and return rentals to crates for pickup from the rental partner. Serving staff are scheduled for your event depending on the needs conveyed and charged by an hourly rate of $30. There is a four-hour minimum per server. Our staff are available to perform other tasks, which may require additional time or additional staff.
WHAT IS YOUR SERVICE FEE?
Our service fee is 20%. Industry standards range from 15%-25%.
HOW MUCH TIME DO YOU REQUIRE FOR SETTING UP AND BREAKING DOWN MY EVENT?
ARE THERE EXTRA FEES FOR THIS?
Set up times vary but typically is about an hour. This includes setting tables and preparing any stationed items. This varies by the extent of set up needed (linens and place settings versus tables, chairs, linens, and place settings, etc.) We do not charge a fee for set up or breakdown but we do add staff or additional hours if needed to make your even run smoothly.
ARE THERE ANY FEES THAT WON’T BE INCLUDED IN THE PROPOSAL THAT I SHOULD BE AWARE OF?
We include complete documentation of costs in our proposals. Proposals included food & beverage items, a 20% service fee, labor, and rentals. The included costs may change if you opt to make changes to your menu, rentals, or service needs.
WHERE WILL YOU PREPARE FOOD?
This varies depending on the venue and menu. For large events, we require our mobile kitchen. Our mobile kitchen is a 20'x8' trailer towed by a full-size pickup. It is up to you to ensure that we will have proper access to your venue. If you aren't sure, just ask us in advance and we would be happy to help. If necessary, we may be able to accommodate venues that don't have adequate access for a truck and trailer. We like to do site visits in advance of your event to assess access and kitchen amenities.
FOR MORE Q&A VISIT OUR BLOG POST
What to Ask When Hiring a Caterer